Frequently Asked Questions - Read this before contacting us
In order to rent a car with Platinum Carriages London, we require you to be at least 17 years old. Driving Licence requirements vary depending on vehicle.
Once you book online, one of our team will need to accept your booking. Once it has been accepted, you will receive a booking confirmation via email and sms.
We accept all major credit/debit cards and bank transfer*. As we are a self service car hire company, we do not accept cash payments
Please send an email to firstname.lastname@example.org with your booking number, vehicle reg and your contact number and someone will be happy to assist you. Alternatively, please call us on +44 203 884 2064.
All of our hires come with insurance and emergency roadside cover included, taking the added worry of obtaining protection from your shoulders. When hiring an executive, sports or supercar, you should always have peace of mind.
No. We offer unlimited mileage on all our vehicles.
Please email us at email@example.com or call us on 0203 884 2064.
Course! Call us for more information.
Sure! Just pick up from one of our locations or call us to get your card delivered to you anywhere in the UK.
If you wish to cancel your booking with less than 14 days notice, we cannot offer any refunds whatsoever. If you wish to cancel your booking and have given us more than 14 days notice, we will refund you all payments made minus 50.00 GBP administration fee. Chauffeur Bookings: If you wish to cancel your booking and have given us more than 14 days notice, we will refund you all payments made minus 50.00 GBP administration fee.